Companies like Tecrep24 computer repair services offer an important service for people; repairing their important electronic devices. For Apple users, however, third-party options are off the table, as the tech giant has strict control over who repairs their products.
But right-to-repair activists might have managed to score a minor victory against the company, as an “Apple Genuine Parts Repair’ presentation, dated April 2018, revealed that Apple has started to distribute its diagnostic software to third party repair firms.
It also contains a list of the parts that are available to repairers and notes that it puts no restrictions on the kind of repairs that third-party repair shops like Tecrep24 computer repair services can do on Apple products. This could, potentially, lead to iPhone and Mac users getting difficult repairs handled without having to go to an Apple repair center.
The right-to-repair movement has been gaining traction across the US, including Apple’s home state, California, and these changes might be in response to that. The company’s already taken heat with regards to their repair policies over the years, due to their use of technical means to discourage users from bringing their Apple products to third-party repairers like Tecrep24 computer repair services, particularly for components of Apple products, like an iPhone’s screen.
Back in 2016, Apple effectively bricked more than a few iPhones thanks to detecting that third-party repairs were done to them, with the company saying that the move was due to Touch ID’s fingerprint data, accessible from the devices, being stored in a secured enclave.
Computer repair firm iFixit noted Apple’s plan in the documents as the step in the right direction, but such a small one that feels more like a PR stunt or just grumbling compliance instead of an actual effort of dealing with the issue.
According to the firm, while Apple does provide parts to third-party repairers, it gives them at the same cost as it would charge consumers to get these parts replaced at actual Apple Stores, which means they ultimately get little choice. On top of that, only a small number of repair shops authorized by Apple receive genuine parts, diagnostics data, as well as device schematics.